Terms & Conditions


The Terms & Conditions are in reference to all products and orders processed via our website trading under the name The Army and Navy Store, Offices Located on Bucknall New Road, Hanley, Stoke On Trent.
By placing an order with us you are agreeing with all of our terms and conditions. We hold the right to change the Term and/or conditions at any time.
The law of England is applicable on all offers, orders and agreements concerning the company.


Law for Knifes

If your order has a knife or any product that you need to supply Photo ID for, you will be asked to email us a Photo / Scan of your current Driving Licence or Passport.
The name on the ID must match the name on the delivery address. Please read the UK knife laws.



We will accept returns, however it is the customers responsibility for the postage cost (with the exception of faulty or damaged goods).
All returns must be returned within 7 days of receipt in the following condition:

  • In its original packing with all tags intact.
  • Unused.
  • Note enclosed stating requirement (refund/replacement)
  • Note with purchase information

You will be refunded within 7 Days at the discretion of the company (once the goods have been returned).


Images and details

All images and details (measurements, colour etc) are approximates. They are indicative and will not be taken as reason for cancellation in the agreement between ourselves and the customer. We shall not accept responsibility for slight difference in colour or texture.



All prices seen on our website are subject to the website only prices in store may differ slightly. They are all in Great British Pounds Sterling and all have VAT already added on where needed. All prices seen are under the reservation to error and can be changed at any time in your purchase. As a result we will take no responsibility for these errors.